Privacy Policy

This Privacy Policy explains what personal data the Argument mobile app and API (“Argument”, the “Service”) collect, why, who we share it with, and the rights you have. Argument is operated by S O R S General Trading LLC, a company registered in the United Arab Emirates (783315), Ras Al Khor Industrial Area 1, 10C street , Warehouse 4 (“we”, “us”). We are the data controller for the personal data described here.

Effective date: 17 July 2026.

1. Who this applies to & minimum age

The Service is available worldwide. You must be at least 13 years old to use Argument. The Service is not directed to children under 13 and we do not knowingly collect their data; if we learn we have, we delete it. Where you are in the EU/EEA or UK and under the age of digital consent in your country (up to 16), a parent or guardian must consent on your behalf.

2. Data we collect

Account & identity

Email address and display name.
A securely hashed password (bcrypt) — we never store your password in plain text.
If you use Google or Apple Sign-In, the identifier returned by that provider (and, for Apple, the relay or real email you choose to share).

Verification & account security

One-time email verification codes (6 digits), automatically deleted shortly after they expire (within roughly one hour).
Session tokens (signed JWTs) issued when you sign in.
Anti-fraud signals to prevent trial/subscription abuse: a one-way SHA-256 device fingerprint, optional device model/OS/screen metadata, and a normalized form of your email address used only to detect duplicate accounts.

Argument content

The text you submit during an argument, transcripts of any voice input, the context you choose (relationship, work or debate), the language, and the AI-generated titles, analysis and follow-up answers.
Voice is ephemeral. When you speak, the audio is sent for transcription and then permanently deleted from our servers and from the AI provider’s file storage immediately afterwards. We never store audio recordings. We may keep a derived emotion label (calm / neutral / upset) inferred from tone — not the audio itself.

Social & safety

Participants and invitations for arguments you join or create, and your in-app contacts (people you have argued with).
Reports you file and feedback you give on AI results.

Purchases

Subscription and one-time-pass records: the store (Apple App Store or Google Play), product ID, transaction identifiers, purchase token, subscription status and expiry. We do not receive or store your card or bank details — Apple and Google process all payments.

Notifications

If push notifications are enabled, a device push token and platform so we can notify you about invites and completed analyses.

Analytics & diagnostics

Crash & error diagnostics (via Sentry): when the app or our servers encounter an error, we collect a crash/error report — device model, OS version, app version, a stack trace, and a pseudonymous account identifier. Email addresses and authentication tokens are scrubbed before the report is sent; we do not collect your argument content here.
Product analytics (via PostHog): app-interaction events (e.g. screen views and actions such as “argument created”), an approximate region derived from your device language setting (not precise location), and a pseudonymous account identifier. We do not record session replays or use advertising identifiers, and event properties never include your argument text, transcripts, or email.
Your choice: product analytics is opt-in where required (EEA/UK) and can be turned off at any time under Profile → Analytics. Crash/error diagnostics run to keep the Service stable and secure.

3. How we use your data and our legal bases

To provide the Service — host arguments, generate analysis, manage your account and subscription (legal basis: performance of our contract with you).
Security & abuse prevention — authentication, anti-fraud, handling reports and enforcing our Terms (legal basis: our legitimate interests in keeping the Service safe).
Communications — email verification, password reset and essential service messages (legal basis: contract).
Stability & security diagnostics — crash and error reporting to detect and fix faults (legal basis: our legitimate interests in a stable, secure Service).
Product analytics — understanding which features are used so we can improve the Service (legal basis: your consent where required, e.g. EEA/UK; otherwise our legitimate interests, with an opt-out).
Legal compliance — meeting obligations under applicable law (legal basis: legal obligation).

For users in the UAE, processing is carried out in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Where we rely on consent (e.g. optional notifications) you may withdraw it at any time.

4. AI processing

To produce your result, the text you submit and any voice transcript are processed by Google’s Gemini model. Text analysis and translation requests are routed primarily through OpenRouter (OpenRouter, Inc.), an AI request router that forwards them to the same Gemini model, with Google’s Gemini API used directly as a fallback. Voice recordings are always sent directly to Google’s Gemini API for transcription and are deleted immediately afterwards (see Section 2). If both routes fail for a translation step, we may use OpenAI as a last-resort translation fallback. This content is processed solely to generate your analysis and is not used by us to train AI models, and not sold. Use of these providers is subject to their own terms and privacy policies.

5. Sharing & sub-processors

We do not sell your personal data and we do not use third-party advertising or cross-app tracking SDKs. We share data only with service providers acting on our instructions:

Google — Gemini AI processing, Google Play billing verification, and (if enabled) push notification delivery.
OpenRouter, Inc. — primary routing of text AI requests to the Gemini model.
OpenAI — last-resort fallback for translating results when the primary AI routes are unavailable.
Apple — Sign in with Apple and App Store billing verification.
Resend — delivery of verification and password-reset emails.
Render — cloud hosting of the Service.
Sentry (operated by Functional Software, Inc.) — crash and error diagnostics, hosted in the EU region.
PostHog — product analytics, hosted on PostHog EU Cloud.

We may also disclose data where required by law, to protect our rights, or in connection with a corporate transaction.

6. International transfers

We operate globally and our providers (AI, email, hosting) may process data in countries outside your own, including outside the UAE and EEA. Crash diagnostics and product analytics are hosted in the European Union. Where we transfer personal data internationally we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

7. Retention

Email verification codes: deleted shortly after expiry (~1 hour).
Voice audio: never stored (deleted immediately after transcription).
Argument content: kept until you delete the relevant history item or your account.
Subscription records: kept while your entitlement is active and as needed for billing/fraud and legal reasons.
Anti-fraud identifiers (one-way hashed device identifier, normalized email): retained after account deletion, solely to prevent trial and sign-up abuse.
Backups containing prior data are rotated out within 30 days.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, export, restrict or object to processing of your personal data, and to withdraw consent.

EU/EEA & UK (GDPR / UK GDPR): all of the above, plus the right to lodge a complaint with your data protection authority (in the UK, the ICO).
California (CCPA/CPRA): the right to know, delete and correct, and to opt out of “sale” or “sharing” — we do not sell or share personal data as defined by that law — with no discrimination for exercising your rights.
UAE (PDPL): equivalent access, correction, deletion and objection rights.

You can exercise most rights directly in the app, or contact us at support@argumentapp.ai.

9. Deleting your account

You can delete your account at any time: open the app, tap the profile icon, then Delete account. When you do, your email, display name, password and any Google/Apple links are immediately anonymized and the account is deactivated. To keep the record intact for the people you argued with, your participation in past arguments is retained in anonymized form (you appear as “Deleted user”). To prevent abuse (such as repeated free trials or duplicate accounts) we also retain a one-way hashed device identifier and a normalized form of your email address; these anti-fraud records are used only to detect duplicate or abusive sign-ups, are never used to contact you, and serve no other purpose. Backups are rotated out within 30 days. See the account deletion page for full details, including what to do if you have lost access.

10. Security

We protect data with measures including bcrypt password hashing, signed session tokens with a limited lifetime, encryption in transit (HTTPS/TLS), and ephemeral handling of voice audio. No system is perfectly secure, but we work to protect your data and to notify you and regulators of incidents where legally required.

11. Changes

We may update this policy. Material changes will be reflected by updating the “Last updated” date and, where appropriate, an in-app notice. Continued use after changes take effect constitutes acceptance.

12. Contact

S O R S General Trading LLC, Ras Al Khor Industrial Area 1, 10C street , Warehouse 4, United Arab Emirates.
Privacy & data requests: support@argumentapp.ai.

Argument · operated by S O R S General Trading LLC · argumentapp.ai · Last updated: 17 July 2026